At PeptideshopAU, we are committed to fast, reliable, and secure delivery across Australia.

• Processing Time: Orders are processed within 1–2 business days.
• Shipping Options: We offer standard and express shipping, so you can choose the option that suits your needs.
• Tracking: Once your order is shipped, you will receive a tracking number to monitor your package in real-time.
• Handling: All products are carefully packaged to ensure they arrive in perfect condition.
• Delivery Times: Standard shipping typically takes 3–5 business days, while express shipping is delivered within 1–2 business days.

Your satisfaction is our priority. Please read the following carefully:

• Eligibility: Refunds or replacements are available if your order arrives damaged, defective, or incorrect.
• Claim Window: Contact our customer support team within 7 days of receiving your order to initiate a refund or replacement.
• Non-Refundable Items: For safety and quality reasons, opened or used products cannot be refunded.
• Refund Process: Once your claim is approved, we will provide a replacement or full refund. Refunds are processed via your original payment method within 5–7 business days.

If you have questions about shipping, tracking, or refunds, our dedicated support team is always ready to assist. Contact us via email or phone for fast and friendly assistance.

Email: support@peptideshopau.com.au